Ordered a refurbed camera from them on a Monday with FedEx delivery. Checked order status on Tuesday, nothing so I called for an estimate. Received some crazy explanation although the money had already been debited from my account. I was then told that the FedEx delivery I chose could take 5-7 days so I asked to upgrade. The rep had me on hold so long, she finally upgraded for free, assured it would go out that day and that I should have it Thursday. According to Canon, they email you when an order ships and as of today i have not received... read full review »