Dear customer complain section; please be advised that I have booked an hotel in france through your site booking.com and the cancellation condition was written very clearly and as per the attached received confirmation, that their is no cancellation fee is applicable if I cancel any time before two days of the arrival date. surprisengly I have received a note from my bank that they have deducted one night, I got schocked as their is no reason for that specially I was not cancelling and still I just make the booking, so I felt that I... read full review »