I received the book entitled "Crossfire" and immediately sent it back to you. Date sent was 3/14/11 . I sent it to : 7501 Winstead Dr., Louisville, Ky. 40281. I thought that was probably a better guess as to where to return it than the payment processing center. Was I wrong? Sorry. Anyway, I do not have the book. Please straighten out transaction. Thank you. I really miss the fact that you do not give us a phone number to clarify these kind of things.I know that I am not the only one who has complained about these things. Thank you Bev Christensen acct. #00110554706 read full review »