On March 16th (2011)I called CenturyLink to find out how we could lower my monthly bill. I spoke with Sierra regarding our options. After eliminating all of my phone extras (voicemail, caller i.d., 3 way calling) she then went on to discuss our television options. Sierra fraudulently sold me a package that does not exist. She also counseled me to NOT contact my current provider (contracted through CenturyLink 1 year ago) until after DirectTV was able to come out & install their satellite. She explained I wouldn't have interruption of... read full review »