USER REVIEWS (disgrundled)

18 reviews

Fixya.com

Judy Frandsen December 20, 2008

The online info stated that if this group couldn't fix the problem that the $19.95 would not be charged. The first "expert" hung up on me. The second was unable to solve the computer problem. I emailed the second guy and let him know that his suggestion hadn't worked and that I would like a refund of the charges to my credit card. I rec'd an email from Fixya saying that if _I_ had fixed the problem to let _them_ know?! No refund was forthcoming . . . read full review »

Filled under: Electronics Location: United States

3 reviews

Razoreye Media Group

Judy Frandsen December 20, 2008

I reported RGM to the Better Business Bureau. No response from either BBB or RGM. I contacted RGM and was told they would cancel my unrequested account (see other online complaints). They said my credit card would no longer be charged. But the card was charged for several more months. I eventually had to terminate the credit card and have a new card issued to end the madness! read full review »

Filled under: Services Location: Canada