I was employed with ACS a Xerox Company for over 6 months. During that time many rules and regulations were setup inside the call center located in Yukon, OK. Most of the rules and regulations were put into effect without the knowledge of the company we were working for (US Cellular.) On 3/26/2011 I was called into the office of one of the Operational Managers who then informed me that I was being placed on suspension due to misconduct. The misconduct was that after receiving a call from a customer, I deliberately hung up on them. The OM... read full review »