Incident 1 : Poor Customer Service Operator A Customer service operator called during dinner time, rushed us to recontract our boardband service, when i request for more time to look through the internet for more information, the customer service operator gave a take it or leave it attitude, rushed through the conversation then suddenly hang up the phone . Really felt angry that moment . Incident 2 :Felt demoted to second class user, despite loyalty and prompt payment After exploring through singtel.com, found that new user had a... read full review »