I believe I'll no longer order anything from the TV. I ordered the SideSleeper Pro. I checked the status almost every day after 3 weeks and the status never changed. After the 6th week, I was allowed to cancel my order. At the same time, I had another order in from a TV ad and sure enough, it was also handled through customerstatus.com and the status is stuck as "Pending" for 2-3 weeks. The order was a totally different company than SideSleeper Pro, so if this is the new "norm", I'm done! I don't even have the option to cancel and the phone number is a joke. read full review »