So you wonder why you get poor service, glasses filled incorrectly, rude associates. Well lets see one day you can be running a Pawn Shop and the next day with no Optical knowledge be a General Manager at a Lenscrafters. They hire only the worst of the worst so they can pay them low salaries. There is horrible morale in the stores. The full time associates are hired for 35 plus hours per week but, when the stores are not making goal, their hours are cut in half. Do yourself a favor ensure that the Optical store you choose to get your glasses from are run by Opticians, not Pawn Shop workers... read full review »