I ordered flowers for my mother-in-law's birthday. They were not delivered. The night that they were supposed to be delivered they called and said there would be an extra charge. I still don't know why there was an extra charge. My husband gave them our credit card again over the phone. It was quite late already and he asked them if the flowers are going to be delivered tonight. They confirmed. The flowers were never delivered. I called to complain the next day. Their response was "there is nothing we can do". I... read full review »