This company embroiled me in a battle for a refund for almost five whole months. I purchased their product "Driver Detective" on-line in December 2010. The software scans your computer for hardware drivers to update. In my case the results of the scan were dismaying. Some of the driver updates offered no clear description of what specific piece of hardware would be updated. Other updates were for newer models of my hardware, meaning my hardware was obsolete, and thereby rendered the update unusable. Still other drivers could be updated... read full review »