I paid for a premium membership in order to download books almost all downloads are filesonic files it will not allow me to open files contacted filesonic 4 times they said it was my problem after 4th contact I asked for my money back since I was not getting any service or product they replied no they do not do refunds in my book this is theft I have downloaded all extensions they said to download and have followed all their instructions I am able to download other files but most of the books I want are on their files. read full review »