i purchased a sofa 9/1/10 2 weeks after i purchased it my brother in law noticed the pleather underneath the arm was loose i never looked into it but recently it has become very noticed able so i called to the warehouse and spoke with cathy thompson 2 weeks ago so she could come take alook at it she finally came by after my husband called her up cause she took me as a joke well she came in and took a picture of the couch and said she would get back with me this week she never called so my husband called her back as of today4/29/2011 she told... read full review »