Purchased Wen in Oct 2010. Received initial order-fine. Had to call in Jan 2011 to see if I had another order coming. Received 2 bottles of shampoo, 1 condtioner and 1 hair balm, which they charged me extra for. So through March of 2011 they have charged me $207.73. That is all the product I have received. Have e-mailed them to complain, to no avail. I was able to cancel my account-thank goodness. Good product but too expensive for my tastes. They also told me they had sent out an order to me in March-which I have not received as of 4/11/2011. I hate being lied to! read full review »