"Consumer Reviews on Companies, Products and Services"

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Virgin Mobile
Roberts Howard April 22, 2011
Virgin Mobile billed me three onthly charges in just twelve days. Trying to contact customer service was an exercise in futility. Telephone contacts are routed to India and Bangladesh with the usual insincere politeness from people hiding behind false names like "Bob" and "Amy." All of them have the power to say NO. Asking for someone with the power to say YES, as well as NO, adds fifteen minutes to the call. The average call is an exercise in stonewalling, promising to "take care of it as soon as we get off the... read full review »
Filled under: Electronics Location: United States

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