My mother passed away suddenly on 17th January 2011. She had been approved a room in a nursing home and was not happy with the bed. After being told she could get a new bed we ordered one from harvey norman. A week or so later mum was told she could not get a new bed but she could get a new mattress. We contacted the company and they said they would change the order and it would take some time to have a mattress made. Within 3 or 4 days my mother died suddenly from a heart attack. She had paid for everything. We rang and told the store what... read full review »