"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (D.Morley)

EasyJet
Dan April 25, 2011
I booked a flight to Spain with EasyJet for 4 people, I misspelt one of my friends surnames, so I tried to change it online. The system would not let me. So I called the number on the website, which was charging me 65p per minute. I was shocked! After explaining to the lady at customer services that it was just a spelling mistake, she told me she would still need to charge me the difference of the flight price because I had called up 4 days after the booking was made. The reason for my delay in calling was because it was the Easter break. A... read full review »
Filled under: Travel Location: United Kingdom

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