I purchased this product last year with no problems whatsoever and I had no complaints. I assume it was doing the job for which it was made. Recently I purchased a new laptop and re-installed the product with no problem. However, a week later, it no longer worked and the error message was "runtime error 7". I contacted the company several times and received emails confirming receipt but have not received any replies to date. Furthermore, after doing some research online, there are dozens of complaints and accusations of the company... read full review »