It's unfortunate that the customer service at Franklin Fountain, especially it's manager's version of it, is not as sweet as its ice cream. Talk about subpar customer service! I had my boyfriend order me a sundae with cherry vanilla ice cream, hot fudge and raspberry sauce, and they rang him up a la carte, charging him $10 for a "sundae" that was AT MOST half the size of any of the listed sundaes on the menu.When my boyfriend came back to the car to give me the icecream which was much smaller than I'm used to, we... read full review »