Having took my Renault Laguna for an MOT and service it was returned with a broken front spring which subsequently damaged the ball joint, and a broken front window regulator, apart from replacing the front spring for half price following four visits they (the dealer) and Renault UK refuse to take any responsibility, saying i should be grateful for the reduced cost of repair and the fact my car is seven years old i should feel lucky!! The reason I have a seven year old car is because I look after it. But Renault don't like that. Do not buy a car or services from Renault - their nothing but rip off merchants. Steve - Lancashire read full review »