We purchased flights from Heathrow to Durban for 4th Jan 2011. The flight was overbooked by Emirates and we were offered two free return tickets from Heathrow to Durban in exchange for being re-routed to Durban via Johannesburg, at great inconvenience to us and our family who collected us from the airport. We were informed that the vouchers were valid for 1 year - at no time were we told that travel had to be completed within one year. We came to South Africa for 4 months and do not wish to return before 4th January 2012 - the agent who... read full review »