On April 16, 2011 at The Home Depot in Southlake, TX a representative offered a 10% discount for the purchase and installation of a replacement window after in-home estimate. During the estimate, the employee rescinded the offered discount, saying additional (unspecified) costs offset any discount. On April 27, another Home Depot employee called to say that we either had to pay an additional $69 to complete the work by purchasing a sash or we would have to complete the work ourselves by climbing onto the roof and painting the outside of the... read full review »