I ordered a set of car mats, and their e-mail acknowledgement stated they would ship them on April 25th. On Wednesday, April 20th, my husband surprised me with a set of car mats, so early on Thursday, April 21st, I called to see if I could cancel the order. The first person I spoke to said she thought I could and had me speak to their shipping department just in case. That individual also said he would make sure the order was canceled. On Saturday, April 23rd, I received an e-mail message stating that the order had SHIPPED. I tried to call... read full review »