I ordered Microsoft XP Home SP3 for download. The download link sent to me via email was did not work. After three emails to this company requesting support, and they declared strongly that the link works fine, I finally got an email with the complete link included. The earlier link was not complete. By this time, I already purchased the program from another company, as too much time had been wasted dealing with this non-responsive and hostile company. This company website says, and this is a direct quote: "100% Money back guarantee: if... read full review »