Audi has the WORST lease return policy and its customer service. End of lease department staff are extremely rude (especially supervisor of the department). It appears that Audi is very nice when making sales offer and do not care about how customer truly feel about their service after sale was made. Supervisor of Audi at lease return department insulted me and it is not acceptable that they truly made their customer feel horrible. There are A LOT of HIDDEN CHARGES and they only look after their own proft. Be careful when leasing AUDI and... read full review »