A week ago I had a flight from Washington to Delphi with a connection in London. It was quite an experience. First, we departed Washington two hours late because the plane was not ready to leave on time. Because of the delay I missed my second flight to Delphi and had to spend all night in the London-Heathrow Airport. British Airways told us that there are no hotel rooms available and all they gave us were blankets, watter, and food stamps. Second, on my arrival I discovered that my luggage is missing. It's been a week and I am still calling British Airways asking for the whereabouts of my bag. read full review »