I'm due for an upgrade - the normal 3 months prior contract expiry date - I don't want to change my package and I qualify for the phone which I selected. I'm told that unless I go into the bank and pay a fee of R100, MTN will not do the upgrade as this NEW hardware fee is payable immediately. This 'hardware fee' is over and above the R110 administration fee that will be added to my next months bill - should the upgrade be done. This is an absolute rip-off... After being with MTN for over 14 years!! They definately know... read full review »