Hi, I have submitted a complaint already over 2 weeks ago. Not one person has contacted me from Master Forge which makes me realize they really do not have any concern for their customers and could care less that after less than a year of use the product is faulty. I purchased a gift for my husband last Memorial day, spending 500 dollars at Lowe's for a Master Forge grill. In my last complaint I provided all of the grill specifics so that if Master Forge was concerned they would be able to easily provide replacement parts. However... read full review »