USER REVIEWS (Debbie Chambers)

11 reviews

A and E Factory Service

Debbie Chambers May 10, 2011

After purchasing a Kenmore elite side by side counter depth refrigerator from Sears, in Triangle Town Center in Raleigh, NC on 4-24, 2010, I had to go to Sears to get them to authorize a repairman from there Blue Team to come to my house to fix a faulty ice bin on 4-21-2011. The repair man from A nand E factory service who came was very nice and proceeded to fix the problem. We asked him to replace the water filter while he was there and when he pulled the fridge from the wall, we discovered water damage to the tile floor. He told us that the... read full review »

Filled under: Home & Garden Location: United States

1288 reviews

Sears

Debbie Chambers May 10, 2011

Purchased a new Kenmore Elite side by side counter depth refrigerator on 4-24-2010.Needed a repair on 4-21-2011 of the removable ice bin in the freezer door. It could not be removed. Technician from A and E factory service(Sears Blue Team) came and pulled the fridge out from the wall to repair and we saw water problems on the floor for the first time. He stated that the original delivery people did not properly install the water filter and it leaked.We have suffered some water damage to the floor, but as of now, no mold has appeared. No compensation for any of this. read full review »

Filled under: Miscellaneous Location: United States