I ordered a movie last November.. they "said"it was on back order and delayed the mailing then "said" they would cancel my order etc. However they continued to charge a monthly fee of $9.95 even though I never ordered a thing who knows what for; as i was told that any "membership" was cancelled . By the time I noticed this charge they had taken some $60 without providing a thing. Under threats from VISA they "offered" to refund 2 months fees (1/3 of the total they charged) but said I was out the remaining $40... so they steal until caught then give back 30% (if and when caught) and call it even ... what a GREAT SCAM!!! read full review »