I have been trying for sometime now to claim money removed from my account by rewards first. I admit that I did fill in one of their forms after clicking on a link for £10 back when purchasing train tickets in sept 2010, but after doing so, there was no onscreen confirmation that the application had been successful - it merely shut down. I had assumed that it didn't work, but was content to wait to see if I would receive the stated "welcome email" containing my password which it states I would need when writing to them to... read full review »