If you have spoken to their call centre been stuffed around and they have gone past their 15 business day return policy (like they did with me) you should call +61 3 8628 3400 Say that the manager of the call centre said that you need to speak with the finance department and when they ask which on say accounts receivable. Explain th the person how they have stuffed you around but make sure you say that they cant see you in their system and thats why the told you to go directly to the department. If they have gone over their 15 business day... read full review »