Reported a line going down my TV and customer service tried trouble shooting it, but it never worked. They told me to get a new cable box and it still didnt fix line. When i called to get fixed again my warrenty was up and they would do nothing even though I reported the problem before the warrenty expired. They had me call someone out to look at it for 1oo bucks and they took one look at it(didnt even open up tv) and told me it was a 700 dollar part. Sony solution was to sell me another tv at an "extreme discount" (tv still cost 12oo... read full review »