below is the mail written again to pure it for their non responsive pather customer support and tech team. Dear Team, Though at last a i got a call from you guys and also from the service engineer(so called). he visited my home and said everything is good and i am just assuming its not working. i made him taste three water glasses. from from the pure it one from the tap and one from the other filter. there was difference in the taste. also told him earlier water filtering used to take some time, but now the water just comes down from top to... read full review »