I sent in my laptop to be repaired in excellent physical condition in my own box specially made for laptops with inside foam to cradle the laptop during the shipment. The computer would not turn on and I soon had an estimate for $220 dollars to fix the DC jack and the Motherboard-I paid the $220 dollars and got the laptop fixed and sent back out to me. When I opened the box I immediately noticed the apparent physical damage to the DC Jack area. I sent an e-mail ASAP with the complaint and called the very next day. After 12 minutes I finally... read full review »