I received the book 1001 Home Remedies, that i didn't order, i am also concerned about the opening or a credit account, that i didn't request. The book came with a bill for £18.98 - £14.99 for the book plus postage. This book is on Amazon for £5.00 new. What a rip-off No instruction on sending the book back and customer service permanently busy. emails sent to them, but not holding my breathe after reading other complaints read full review »