I WENT IN FOR AN UPGRADE, THE STAFF MEMBER THIER ASIAN GUY, NAME WAS CALLED ASIF, SCRUFFY TALL LOOKIN, WAS VERY RUDE TO ME, ABUSIVE, AGGRESSIVE, IGNORANT NOT AT ALL U WOULD CALL GOOD CUSTOMER SERVICE HORRENDOUS ATTITUDE TOWARDS ME AND MY HUSBAND, I WANTED TO SPEAK TO THE MANAGER IGNORED ME ACCTUALLY TOLD ME TO GO, BECAUSE THEY COULD NOT DO ANYTHING ABOUT MY UPGRADE, ALL STAFF MEMBERS STUCK TOGETHER, LAUGHING AND SMILING . NEVER GOING IN THAT SHOP AGAIN VERY BAD EXPERIENCE read full review »