My wife and i paid cash for a car and after they had there money they did not give a toss...when i got the car home i found that i did not have a parcle shelf or a owners manual.We want told that we would get a call the day after i took the car home and we did not get 1.We had to phone them about the missing parcle shelf and the manual .I had to drive back there and that takes an hour and a half as we live in birmingham .The parcle shelf we got given is damaged and the manual is the worng one for the car.When we drove the car off the forcourt... read full review »