On Tuesday the 16th of December, our satellite TV went out. We called technical support at Direc TV and they said it would be a $50 charge to come fix the problem. The problem most likely is that the dish is installed on the north side of our house below the roof line. With 36 inches of new snow on the roof, the signal is being blocked. Our neighbour's dish is installed on the south side of his house and he has no problem. So even though they installed it incorrectly, they want to charge us to come fix it, if they would ever come... read full review »