Called to ask for a quote on upgrading a former system, and the equipment and monthly charges associated with that upgrade. Asked for a contract to be mailed to me, which it was... With a bill for the service that I supposedly verbally agreed to reactivating which I did not. Basically they took it upon themselves based on my phone call requesting a QUOTE, to reactivate service. then when we called to inform them of the error, they insisted that I had actually agreed to the reactivation and tried to say that we were responsible for the bill... read full review »