The following is the transcription of my conversation with Norton online analyst support: Do they have anyone more fluent in English? My problems are not solved, and it seems my only choice is to get the measely refund offered, and go to another company for virus protection, Spoke w/ syed 4/18/09 12;25 am mst Ms. Terry Eden has entered room. Syed has entered room. Syed(Fri Apr 17 22:30:23 MDT 2009)> You are being transferred to Syed. Syed(Fri Apr 17 22:30:29 MDT 2009)> Welcome to Norton Support, my name i... read full review »