At Houston Intercontinental airport on May.17, immediate after I complained a continental service persons impatience to help customer check in baggages, that service person forced me to pay oversize charge 100 dollars for an air traveller standard suitcase which never had oversize problem in my prior travels, another option was buy a new luggage bag from them to replace that case for 40 dollars. This person use overcharge as retaliatory action against customer. Initially I asked that continental ladys help on how to self check-in baggages by... read full review »