I have had the trail XM radio twice when purchasing a new vehicle. Both times were a nightmare. Their customer service is all forein, can't understand them, they are dumb as rocks and any issue you have will continue as they have never resolved any. After the trail ran out that kept calling and sending mail with discounts on the service. I did purchase an additional 6 months and when that ran out, they automatically renewed the account with no authorization from me. When I found out, I called to cancel, they said they would take care of... read full review »