USER REVIEWS (John Sunier)

103 reviews

Qwest

John Sunier May 27, 2011

Two young salespeople for Qwest arrived at my door when I had just had a huge increase in my Comcast monthly bill and absurd problems porting over my home phone #. They assured me that Qwest had new fiber optic lines up to my house and would be much faster than the Comcast Internet cable connection I had, as well as cheaper. So I switched to Qwest. I found the fiber optic line ends a block away and it is only DSL to my house. The speeds I now get are 15MB down and .7 MB up. With Comcast cable I had 20MB down and 1.5MB up. Plus every other day... read full review »

Filled under: Services Location: United States

468 reviews

Comcast

John Sunier May 27, 2011

Comcast unilaterally raised our rates for phone & internet bundle $20 with another increase coming soon, so we switched the phone part to Consumer Cellular. It took Comcast 3 1/2 weeks to port out phone # over to them! I filed a complaint with the FCC and in their letter defending themselves Comcast claimed the day after our # was ported over I phone and wanted it changed to a different #. The number given was the # Comcast gave US that we were told we would have to use for a week until the porting was completed. Meanwhile we could not acce... read full review »

Filled under: Home & Garden Location: United States