They LIE, they do, they really do Lie!! - HP US Customer diservice As we say in dear old England: "Bastards!" Friday Night 27th May 2011 Try calling UK number. Machine - sorry we re closed. Call US 24/7 for support "Hello I am having problems with my ... The serial code and Product number is..." "Did you buy it in the Sates" "No Australia but I cannot get through to anyone there. They do not have a 24/7 service" "Just hold" 10 minutes later "Can you tell me the product code... read full review »