Fellow travelers, Hoping that we can put right for something wrong and avoid pathetic promotion by Jetstar. We booked and paid for a flight to Singapore from Surabaya (Indonesia). The flight was cancelled by Jetstar but our money has not refunded since almost 3 months ago. Below is a chronological points that will show how sad Jetstar is in handling its customers. 1. From: "Jetstar Schedule Change" <[email protected]> Date: Thu, 10 Mar 2011 04:34:12 +0000 Jetstar is sorry to inform you that since you... read full review »