I have been on hole with travelocity for over a half an hour and it is 3am in California. I have to call because they didn't leave me enough time to switch planes. If i cancel because of thier mistake, they will charge me up to 280 USD. I feel really helpless so I　have to vent. Also, they outsource to indian people who are very difficult to understand at times. Also to change the flight, they need to put you on hold again to call the airline for you, which is nice, but it makes you angry to be on hold again as soon as you get online with someone. read full review »