The one good thing I can say about Virgin Mobile is the service itself (good signal and connection) is excellent in most urban areas, and very affordable. Their customer service and accounting, however, is atrocious. It's hard to tell how much is incompetence and how much is sheer corruption, but there is definitely a lot of both going on. Typically, rollover minutes would mysteriously vanish from my account, leaving me unable to place outgoing calls when I need to. Online account records are sparse and inconsistent, the... read full review »