CHEATING ON PROMISED TOUR PACKAGE I booked kerala tour for my old parents (Age 75 (M) and heart patient and age 70 (F) knee arthrities) to fulfill their dream of houseboat in backwaters, through M/s PEARLS TOURISM LTD, DELHI. However to my shock, it was a harassment and trouble for them. In Munnar they were held at Abad hotel for 2 1/2 hours since the company had not paid money and so the hotel held my parents till they left on my father's guarantee. At Allepey there was no houseboat and my parents were standing on the jetty for 7... read full review »