I have just found out that I was billed three times for a single booking for a Qantas flight. I spent 45 minutes on the phone with a Qantas representative in Australia who was unable to sort out my problem as all the credit card information for US booked flights is taken care of in New Zealand. Of course the New Zealand office was closed forcing me to wait. Meanwhile, my account is overdrawn incurring fees, my rent has bounced incurring a late fee. Will these fees be refunded by Qantas given that it's their error? I hope this isn’t how they regularly conduct business. read full review »